Return Policy


Thanks for shopping at www.deepartment.store. If you are not entirely satisfied with your purchase, we are here to help.

Returns

If you wish to return an item for a full refund you can do that within 7 days after you receive your purchase. Simply email us at [email protected].

To be eligible for a return, your item must be unused, in its original packaging and with its hang tag intact and you should have a proof of purchase.

You will be eligible for the return shipping costs. Shipping costs are not refundable.

If the item you return is damaged, has traces of wear or is returned more than 7 days after you received it we reserve the right to refuse refund and the item will be shipped back to you.

When returning your order make sure you keep your posting receipt to be able to claim your refund in case we do not receive the parcel.

Refunds

Once we receive your item, refund will be initiated within 14 days.

If for any reason you did not receive your refund in that period please contact your bank as your refund may take some time until it is officially processed. If you have done that and you still haven’t received your refund please email us at [email protected].